State Farm® Insurance Agent Bruce Hofbauer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Morteza Mohssenzadeh
September 25, 2026
5
out of
5
rating by Morteza Mohssenzadeh
"Today, September 25, 2026, I called the State Farm office in San Diego, California, of Bruce Hofbauer and spoke with Katie Giblin. I had many questions and concerns about my cars, umbrella, and home insurance policies. Katie patiently answered all my questions. She is very knowledgeable and kind. I was very pleased that Katie answered all my questions nicely."
We responded:
"Hi Morteza. Thank you for the review. As always, let us know if there is anything else we can do for you!"
Herb Larsen
September 24, 2026
5
out of
5
rating by Herb Larsen
"Becky was a real pleasure to talk to while exploring the cost increase recently seen on our billings. She thoroughly explained why we had seen the recent changes.
Becky also went the extra step in connecting me directly with a claims agent for a current claim that is in process.
Thanks for being a great human being!"
We responded:
"Thank you, Herb, for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you with understanding the changes in your billing and connect you with a claims agent. We strive to provide helpful and friendly service. We're always here if you need anything else!"
Chris Jackson
September 24, 2026
5
out of
5
rating by Chris Jackson
"I recently worked with Rebecca to add flood insurance to my existing policy. She was professional, efficient, and provided me with a quote very quickly. I highly recommend this team for their excellent service."
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you efficiently with your insurance needs. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Vinny King
September 24, 2026
5
out of
5
rating by Vinny King
"I never had so much fun getting insurance in my life. Luis is a legend 💯"
We responded:
"Vinny, thank you for taking the time to leave us a review! I'm glad to hear that Luis made your insurance experience enjoyable. We appreciate your feedback and support. Let us know if we can help with anything else!"
T H.
September 22, 2026
5
out of
5
rating by T H.
"Rebecca provided excellent customer service and was very responsive."
We responded:
"Thank you for your review!! I'm glad Rebecca could assist you. Reach out if you need anything else!"
Lee Trammell
September 17, 2026
5
out of
5
rating by Lee Trammell
"Very personable and helpful"
We responded:
"Thank you, Lee! I'm glad you found our service personable and helpful. We always aim to make your experience a positive one. Let us know if we can help with anything else!"
Linda GRANT-SCOTT
September 16, 2026
5
out of
5
rating by Linda GRANT-SCOTT
"Every time I call this office, Christie helps me with the most immediate responses, takes care of what I need, and it's DONE! So amazing to get a real human who is professional, efficient, and NICE! No voice prompts, knows our accounts immediately, and my to-do list is shorter! Great office and great assistance."
We responded:
"Thank you, Linda! I'm really happy to hear that Christie has been able to provide you with such efficient and friendly service. We take pride in offering personal and professional assistance, and it's great to know that your experience with our office has been so positive. We're always here to help if anything else comes up!"
Nyah Elise
September 16, 2026
5
out of
5
rating by Nyah Elise
"I worked with Luis and he has been far the best BEST person I’ve worked with as someone who had not the best driving past he helped me more than anyone has if you need insurance go to help PLEASE !"
We responded:
"Thank you for taking the time to leave us a review! I'm really happy to hear that Luis was able to assist you so well. It's great to know that he made a positive impact on your experience. We're here for you, so feel free to reach out if you need anything else!"
Lech Losiowski
September 10, 2026
5
out of
5
rating by Lech Losiowski
"Rebecca is an outstanding State Farm agent. Sharp, dedicated, professional, and always willing to help.
I highly recommend her to anyone looking for knowledgeable and dependable service!"
We responded:
"Thank you, Lech! I'm glad to hear that Rebecca has been providing you with such dependable and professional service. We appreciate your recommendation and are here to help whenever you need us. Thanks for choosing us!"
Becky Grant
September 10, 2026
5
out of
5
rating by Becky Grant
"I am writing to share my experience with Customer Care Representatives, Becky Capp. I have been a loyal State Farm customer since 2009. Rebecca (Becky) was consistently quick to return my phone calls and respond to my questions via email. Whenever I reached out regarding my policies, she provided detailed, clear, and thorough information. Her promptness and dedication made navigating my insurance needs seamless and stress-free. In addition to Becky’s outstanding care, I also want to recognize Bruce, Donna, Katie (both team members named Katie), Travis, and Trevor. They have all provided excellent customer service during my past inquiries, and I deeply appreciate their help."
We responded:
"Thank you, Becky, for sharing your experience! I'm really happy to hear that Becky and the rest of our team have been able to provide you with the support and information you need. It's great to know that our efforts have made your insurance experience seamless and stress-free. We appreciate your loyalty since 2009 and look forward to continuing to assist you. Feel free to reach out if you need anything else!"
deserae mccall
September 9, 2026
5
out of
5
rating by deserae mccall
"Becky, was incredible and helped me figure out the best auto insurance for me and my family with great discounts that worked for us! She was quick and kind and I would highly recommend working with her."
We responded:
"Deserae, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you in finding the right insurance and discounts for your family. We appreciate your recommendation and are glad to have been of service. Feel free to reach out if you need anything else!"
Kaydagirl
September 9, 2026
5
out of
5
rating by Kaydagirl
"Luis was outstanding he got me a great break compared to everyone else as far as car insurance goes I drive a Land Rover but it is an older Land Rover it's the 2019 but he got me for this day and age a great price monthly price gold star performance for sure thank you again Loise"
We responded:
"Kaydagirl, thank you for the 5 stars! I'm happy to know you had a positive experience with our office. We appreciate your support!"
Giovanni Leiva
September 8, 2026
5
out of
5
rating by Giovanni Leiva
"Rebecca assisted me with my insurance and give me the best rate ! Highly recommended!!"
We responded:
"Giovanni, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you and find a great rate for your insurance. We appreciate your recommendation! Let us know if we can help with anything else!"
Ali Kamp
September 8, 2026
5
out of
5
rating by Ali Kamp
"I got help by Luis. He gave me amazing customer service. Explain to me everything perfectly and carefully, real helpful and nice. I really recommend him."
We responded:
"Ali, thank you for taking the time to leave us a review! I'm glad to hear that Luis provided you with such helpful and attentive service. We appreciate your recommendation and are here to assist you whenever you need. Feel free to reach out if you need anything else!"
Pia Chin
September 2, 2026
5
out of
5
rating by Pia Chin
"I have been a client for 10 years now and have never had an issue, highly recommend! Katie G. recently helped me do an annual review of my coverage and she was extremely helpful, professional, and courteous. Thanks so much for the A+ service!!"
We responded:
"Pia, thank you for taking the time to leave us a review! I'm so happy to hear that you've had a great experience with us over the past decade. It's wonderful to know that Katie G. provided you with helpful and professional service during your annual coverage review. We truly appreciate your recommendation and support. Feel free to reach out if you need anything else!"
Elissa Reade
September 2, 2026
5
out of
5
rating by Elissa Reade
"Great experience at State Farm. I was able to easily connect with the office via email and over the phone. I spoke with Christie, she was very helpful and answered all of our questions."
We responded:
"Hey, Elissa! Thank you for taking the time to share this with us. Christie really enjoys helping people, and it’s great to hear she made connecting with our office easy and took the time to answer all of your questions."
Duy Phung
September 1, 2026
5
out of
5
rating by Duy Phung
"great service from Donna!"
We responded:
"Thank you for the 5 stars! I'm happy to hear that Donna provided you with great service. We're lucky to have her on our team. Let us know if we can help with anything else!"
Marivic Guinto
September 1, 2026
5
out of
5
rating by Marivic Guinto
"I am old school so I always go directly to State Farm branch. I rather put a face with who I talk to. Christie Kurdies, I appreciate you taking care of me. Always looking forward to our banter about family and our love for Trader Joe bags. I always feel like family when I go visit them. She is very helpful and knowledgeable to all inquiries I make. Kudos to you and the whole Bruce Hofbauer team for making each client feel the personal touch."
We responded:
"Thank you, Marivic, for sharing your experience! I'm glad to hear that Christie has made your visits enjoyable and personal. It's wonderful that you feel like family when you come by, and we appreciate your kind words about our team. Let us know if we can help with anything else!"
America Fiori
August 31, 2026
5
out of
5
rating by America Fiori
"Christie is a pleasure to work with! Every time I have visited the office, she has been friendly, and professional. My experience has always been easy going and comfortable with her help!"
We responded:
"America, I'm happy to hear that Christie has made your visits to our office friendly and professional. We aim to make every experience easygoing and comfortable. We're always here if you need anything else!"
Zachary Fred
August 30, 2026
5
out of
5
rating by Zachary Fred
"Trevor is awesome! 💯😎
Friendly helpful and informative!"
We responded:
"Zachary, thank you for taking the time to leave us a review! I'm glad to hear that Trevor provided you with friendly and informative service. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Bonnor Bahm
August 30, 2026
5
out of
5
rating by Bonnor Bahm
"Trevor has been my and my families insurance agent for as long as I can remember, he’s intelligent, has a wealth of knowledge that he’s always willing to share, and he always does his best to make every process smooth even when things are out of his specific control. The front staff at Hoffbauers State Farm is always helpful and have gone to many lengths on multiple occasions to help do what they can."
We responded:
"Thank you, Bonnor, for your thoughtful review! I'm really happy to hear that Trevor and our front staff have been able to provide you and your family with knowledgeable and helpful service over the years. We always strive to make things as smooth as possible for our customers. We're always here to help if anything comes up!"
Diego Heredia
August 27, 2026
5
out of
5
rating by Diego Heredia
"Im very pleased with everyone that's helped me Always Amazing service im beyond greatful Thank you."
We responded:
"Diego, thank you for the 5 stars! I’m grateful for your support and happy our office has made each experience a positive one. Don’t hesitate to reach out if you need anything!"
Christie Pirot
August 27, 2026
5
out of
5
rating by Christie Pirot
"Great conversation with Becky
She handled everything perfectly 👌"
We responded:
"Christie, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca provided you with such a positive experience and handled everything to your satisfaction. We're grateful to have her on our team. Feel free to reach out if you need anything else!"
Tomm Carr
August 26, 2026
5
out of
5
rating by Tomm Carr
"The agent unhurridly went through all the options available and answered all my questions."
We responded:
"Tomm, thank you for taking the time to leave us a review! I'm happy to hear that you felt well-informed and that all your questions were answered. We strive to make sure our customers understand their options. Let us know if we can help with anything else!"
DSR
August 22, 2026
5
out of
5
rating by DSR
"I would like to extend my sincere gratitude to Christie Kurdys, Account Representative at State Farm, for her outstanding assistance with my recent refund request.
A battery jump service was done where the battery was not replaced in my car.In fact, I paid $104.50 earlier for battery change. I brought this issue to Christie's attention, and she handled my situation with complete professionalism, empathy, and efficiency. She took the time to listen, clearly explained the necessary steps, and ensured my refund request was processed smoothly.
Her prompt communication (I award an A+ for her style and method of communication as a Professor of Communication myself) and exceptional customer service made a stressful situation completely hassle-free. State Farm is fortunate to have such a dedicated, customer-focused team member!"
We responded:
"Thank you for taking the time to leave us a review! I'm really happy to hear that Christie was able to assist you so effectively with your refund request. It's great to know that her professionalism and communication skills made a difference in your experience. We’re proud to have her on our team. Let us know if we can help with anything else!"