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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Connie Maginn

April 2, 2024

5  out of  5 rating by Connie Maginn
"Just wanted to acknowledge that I had great customer service from Becky today. I called to get some clarification on our car insurance policy premiums and she reviewed them thoroughly and was able to make a cost-saving adjustment. I appreciate her professionalism and concern to be helpful. Always a nice surprise when someone is so pleasant on the other end of the line. Thanks again!"
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Jonathan Vergara

March 27, 2024

5  out of  5 rating by Jonathan Vergara
"From the moment I was looking for a new policy to making changes to the policy. The team has been exceptional on getting everything done and following up on what they promise. My policy is new but all my contacts have been nothing but great. Becky took great care of me and even took the time to explain some questions I had about my policy. Thanks to the team for taking great care of me and my family."
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Connie A

March 18, 2024

5  out of  5 rating by Connie A
"Our company works with Jacob Bechthold. Jacob is very professional and the turn around time is amazing. If I leave a message or email him, I normally get a response within the hour. Jacob is very professional, very kind, and has a record time in response. Thank you, Jacob, for being so kind to customers and extremely efficient at your job."
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Terry Heck

March 14, 2024

5  out of  5 rating by Terry Heck
"Been with State Farm and Bruce for decades. I’ve never had a bad experience with them. They’re always there and offering help. Becky, in particular, is outstanding. She always goes above and beyond to take care of my needs. Love State Farm, and I recommend them to anyone."
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Anthony Depalma

March 11, 2024

5  out of  5 rating by Anthony Depalma
"Great experience with Jacob and the Bruce Hofbauer team. Great communication! Will always recommend 10/10 times!"
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Simply Fresh

March 11, 2024

5  out of  5 rating by Simply Fresh
"Bruce & his team (shoutout to Jacob) have been such a great asset to our small business for over 10 years now! Look no further than these guys, they’re super quick to respond and are incredibly insightful!"
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Jeff Goldstein

March 8, 2024

5  out of  5 rating by Jeff Goldstein
"Needed to get a quote for a new vehicle purchase. Rebecca was the representative that helped me. She took time to understand my needs and answer my questions. Her positive attitude and great follow up made the experience 5-star!"
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Bo Oliver

March 8, 2024

5  out of  5 rating by Bo Oliver
"Jacob was very helpful and informative with my insurance. Even though he could not write me a policy he took the time to explain the different coverages to me. Highly recommend this office!"
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John W. Gleason

December 22, 2023

5  out of  5 rating by John W. Gleason
"We spoke with Katie Giblin this week to review our auto and homeowner's policies. She did a wonderful job explaining everything to us and answering our questions. She said that she would email us some materials, and they came right away. We're very happy with our experience, and Katie is terrific!"
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Leslie Burgess

December 22, 2023

5  out of  5 rating by Leslie Burgess
"Thank you Rebecca for your quick and efficient help! You were so friendly and easy to work with and I appreciate your great customer service."
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Catherine Cruz

December 20, 2023

5  out of  5 rating by Catherine Cruz
"Rebecca was the sweetest representative very people person. I needed to update my renters insurance address and she made the phone process easy. I appreciated all her help I completely recommend her and her team :)"
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Colleen Maalouf

December 15, 2023

5  out of  5 rating by Colleen Maalouf
"We have been with Bruce Hofbauer's office for almost 20 years. Always awesome and helpful. Love the staff. Rebecca has been extremely helpful this year. Thank you Bruce!"
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marilyn negrete

December 14, 2023

5  out of  5 rating by marilyn negrete
"Rebecca is super helpful. When I called in today it was the best service I have had in a loong time. Very professional, honest and helpful."
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Ismael Becerra

November 29, 2023

5  out of  5 rating by Ismael Becerra
"Jacob Bechthold's customer service is unmatched. He is very responsive and is easy to work with. I highly recommend working with Jacob & State Farm."
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Nika Power

September 28, 2023

5  out of  5 rating by Nika Power
"We’ve been with them since 2012. appreciate the awesome service and helpful agents."
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Thena Fantasia

August 16, 2023

5  out of  5 rating by Thena Fantasia
"Katie was very professional and helpful in reviewing our homeowner's policy and suggestions for updating the coverage. I highly recommend working with her!"
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lauren Norris

August 3, 2023

5  out of  5 rating by lauren Norris
"Rebecca was super awesome ! She helped switch me over to my own policy from my parents and add my husband on. She was very communicative and timely. She was honest and made everything so easy. I highly recommend her and her team."
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Matthew Blackmore

July 28, 2023

5  out of  5 rating by Matthew Blackmore
"Great service from Rebecca! She was delightful and helped me get everything settled in a complicated situation. By far, the best service I’ve ever had with anyone in insurance."
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K Sagum

July 25, 2023

5  out of  5 rating by K Sagum
"Rebecca Capps is amazing! I have 4 different policy in statefarm, she is very helpful and easy to talk to. She listen to my questions and help me to get in the right direction. I save good amount of $$$. Best service ever."
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Pat Kelly Jeffers

July 7, 2023

5  out of  5 rating by Pat Kelly Jeffers
"Rebecca gave us great service going over our home owner's policy. I appreciated her patience with my questions and her easy going manner. I highly recommend Bruce Hofbauer and staff!"
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Karina Mills

June 23, 2023

5  out of  5 rating by Karina Mills
"Rebeca was amazing! When it comes to insurance and how things work it’s really hard to know what we really need, but Rebeca explain everything, love her service. I really will recommend her."
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John Isbell

May 27, 2023

5  out of  5 rating by John Isbell
"Thank you Becky! you made our transition to State Farm so easy!!! You are a super star to customer service-we are excited to be a part of the State Farm family John and Lynd Isbell"
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Melanie Smith

May 16, 2023

5  out of  5 rating by Melanie Smith
"Katie always does a great job answering questions, reviewing my current coverage, and staying on top of any changes that need to be made. I really enjoy working with her and the rest of the team. Thanks!"
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Mavany Corley

May 4, 2023

5  out of  5 rating by Mavany Corley
"We started doing business with Bruce Hofbauer and his office about 2 years ago (2021). Katie James has been the one in Bruce's office that has bent over backwards to get us the best coverage at the most affordable rates. She is always extremely helpful in researching exactly what we need. Recently, there was a horrific accident on a nearby freeway that ended in the death of a mother and small child. This prompted Katie to bring my attention to life insurance. It truly made me feel that Katie, as well as everyone at Bruce's office, has the customers best interest in mind and doesn't care about just "selling insurance." The way she approached this delicate situation was another perfect example of the way she care's about her customers. If you are in need of homeowner's, car or life insurance, I highly recommend using this office. You will definitely be in the best hands with real, caring people to help you!"
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Melissa Pinkham-cummings

April 11, 2023

5  out of  5 rating by Melissa Pinkham-cummings
"Rebecca was so helpful with our new truck insurance. She was very detailed, friendly and professional."