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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janel Jacob

Janel Jacob

February 10, 2025

5  out of  5
rating by Janel Jacob
"Rebecca was extremely helpful and efficient and friendly. She took care of all my issues in a very timely manner and I was very pleased by her helpfulness and interest in my situation."
We responded:
"Thank you, Janel, for sharing your experience! I'm happy to hear that Rebecca was able to assist you efficiently and with such friendliness. Her dedication to addressing your concerns promptly is something we truly value. If you have any more questions or need further assistance, feel free to reach out to our office."
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Ladan Star

February 8, 2025

5  out of  5
rating by Ladan Star
"Rebecca did a great job helping me to get the most excellent coverage for my car. She is very knowledgeable and professional."
We responded:
"Thank you, Ladan, for sharing your experience! I'm happy to hear that Rebecca was able to assist you. Her knowledge and professionalism are truly valued. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Lauren Gabele

Lauren Gabele

February 6, 2025

5  out of  5
rating by Lauren Gabele
"Rebecca Capps and the Bruce Hofbauer team have been great to work with. They are super responsive to any questions we have. Thank you, Rebecca!"
We responded:
"Lauren, I'm glad to hear that you've had a positive experience with Rebecca and our team! We appreciate your kind words and are always here to help with any questions you may have. Thank you for choosing us for your insurance needs!"
Profile photo of Robbie Burton

Robbie Burton

February 4, 2025

5  out of  5
rating by Robbie Burton
"Rebecca was great. Super quick and extremely helpful!"
We responded:
"Thank you, Robbie! I'm glad to hear that Rebecca was quick and helpful. We appreciate your feedback and are here to assist with any future insurance needs or questions you might have."
Profile photo of Eddie Yaroch

Eddie Yaroch

February 3, 2025

5  out of  5
rating by Eddie Yaroch
"Katie James handled my new car information update with grace, humor and pinache! She's part of Bruce Hofbauer's team and I couldn't be happier with her attention to detail, her well wishes for my wedding anniversary and her ability to offer and obtain discounts for my car insurance rate. Great team at State Farm!"
We responded:
"Thank you, Eddie, for sharing your experience! I'm delighted to know that Katie made your experience enjoyable and memorable. Her attention to detail and thoughtful gestures, like acknowledging your wedding anniversary, truly reflect our team's dedication. We're grateful to have her as part of our team. If you need any further assistance or have questions, feel free to reach out."
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Troya Montgomery

January 29, 2025

5  out of  5
rating by Troya Montgomery
"Rebecca can always be counted on to provide personalized "5 Star Service" 🤩"
We responded:
"Thank you, Troya! I'm happy to know that Rebecca consistently delivers personalized "5 Star Service." Her dedication is truly appreciated. If you have any further needs or questions, feel free to reach out to our office anytime!"
Profile photo of Marcos Marcou

Marcos Marcou

January 29, 2025

5  out of  5
rating by Marcos Marcou
"I had a great experience working with Travis in getting my monthly costs down for my insurance. He was really quick , responsive and got me where I needed to be. Thanks very much."
We responded:
"Thank you, Marcos, for sharing your experience! I'm glad Travis was able to assist you in reducing your monthly insurance costs efficiently. We appreciate your feedback and are here to help with any future needs or questions you might have."
Profile photo of Shelly Mosesman

Shelly Mosesman

January 27, 2025

5  out of  5
rating by Shelly Mosesman
"Rebecca Capps has been wonderful and extremely helpful in navigating our policy for our son. She is on it and is very knowledgeable and sensitive to all of our needs. Shelly"
We responded:
"Thank you, Shelly, for sharing your experience! I'm happy to hear that Rebecca has been so helpful and attentive to your family's needs. Her dedication and expertise truly make a difference. If you have any more questions or need further assistance, please feel free to reach out to our office."
Profile photo of Jacob Cropp

Jacob Cropp

December 24, 2024

5  out of  5
rating by Jacob Cropp
"Becky helped me out and she managed to get everything taken care of for me very quick. Super nice and very informative"
We responded:
"I'm happy to hear that Becky was able to assist you efficiently, Jacob. Her informative and friendly approach is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Vantucci

Vantucci

December 24, 2024

5  out of  5
rating by Vantucci
"Katie Giblin was nothing short of amazing. Kind, patient, attentive, caring, helpful, the list goes on. She was very pleasant to work with and was honest about everything. I look forward to working with her again. They covered me when no one else would. Thank you for accepting my policy and giving me a great start to a new relationship!"
We responded:
"Thank you, Vantucci, for sharing your experience! I'm glad to hear that Katie provided such attentive and caring service. It's wonderful to know she made the process pleasant and transparent for you. We're happy to have you with us and look forward to continuing this great relationship. If you ever need assistance, feel free to reach out!"
Profile photo of Ali Gill

Ali Gill

December 6, 2024

5  out of  5
rating by Ali Gill
"Becky was very kind, helpful and knowledgeable. She made the process easy and quick! Looking forward to continue working with her and Bruce."
We responded:
"Ali, thank you for sharing your positive experience! I'm glad to hear that Becky was able to assist you so effectively. We're happy to have her on our team, and it's wonderful to know the process was smooth for you. We look forward to continuing to work with you and providing the support you need. If you have any questions or need further assistance, don't hesitate to reach out!"
Profile photo of Kimberly Arvizu

Kimberly Arvizu

November 23, 2024

5  out of  5
rating by Kimberly Arvizu
"This is the most wonderful, responsive company! Becky (Rebecca Capps) with Bruce Hofbauer State Farm went out of her way to help us quickly establish insurance for our daughters. She is thorough, helpful and so delightful to deal with. I greatly appreciated her great suggestions and guidance and how efficiently she worked to get our new auto coverage started. Highly recommend this team for all insurance needs!"
We responded:
"Kimberly, thank you so much for your wonderful review! I'm glad to hear that Becky was able to assist you so effectively. It's great to know she provided thorough and helpful guidance for your daughters' insurance needs. We're grateful for your recommendation and are always here to help with any future insurance needs. Thanks again!"
Profile photo of Jose Gutierrez

Jose Gutierrez

November 22, 2024

5  out of  5
rating by Jose Gutierrez
"Rebecca, thank you very much for helping us and taking your time and patience to explain everything to us step by step. We are really very happy with your service and I will recommend you to my friends for your excellent service. Thank you very much to you and STATE FARM."
We responded:
"Jose, thank you so much for your kind words! We're glad to hear that you had such a positive experience. Rebecca is indeed a valuable member of our team, and it's wonderful to know she was able to assist you so effectively. We appreciate your recommendation and look forward to continuing to provide you with excellent service. If you or your friends ever need further assistance, don't hesitate to reach out!"
Profile photo of German Cabrales

German Cabrales

November 22, 2024

5  out of  5
rating by German Cabrales
"Gracias a Rebecca Capps de Estate Farm por su paciencia y por todo el apoyo que me ha bridado en cada momento, una excelente persona, siempre está disponible para atender a mis preguntas a quien puedo recomendar anpliamente."
We responded:
"Rebecca, muchas gracias por tu amable reseña. Me alegra saber que Rebecca ha sido de gran ayuda y apoyo para ti. Nos enorgullece contar con personas como ella en nuestro equipo. Siempre estamos aquí para responder a tus preguntas y ayudarte en lo que necesites. ¡Gracias por recomendarnos!"
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Ms. Kara

November 14, 2024

5  out of  5
rating by Ms. Kara
"Rebecca Capps was so incredible, patient and understanding. Her attention to detail and knowledge of her job made everything possible for me today. She is AMAZING!"
We responded:
"Thank you, Kara, for your wonderful review! I'm glad Rebecca could assist you so effectively. Her patience and understanding truly make a difference, and it's great to know her attention to detail and expertise helped you today. We appreciate your feedback and look forward to assisting you with any future needs. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of Hanna Nelson

Hanna Nelson

November 5, 2024

5  out of  5
rating by Hanna Nelson
"Rebecca was helpful, patient and kind. I appreciate her support and am grateful that she is a part of the State Farm Team. Thank you Rebecca !"
We responded:
"Thank you, Hanna, for your wonderful feedback! I'm glad to hear that Rebecca was able to assist you with such patience and kindness. We are grateful to have her on our team and appreciate your recognition of her efforts. If you need any further assistance, please don't hesitate to reach out. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
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F C

October 21, 2024

5  out of  5
rating by F C
"Rebecca made adding my new car to the policy so easy. Very polite and friendly, I definitely recommend Rebecca."
We responded:
"Rebecca is fantastic! I'm glad she made the process of adding your new car to the policy so easy. We appreciate your recommendation and are here to help with any further needs. Thanks for sharing your positive experience! - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of Christine Fitzgerald

Christine Fitzgerald

October 18, 2024

5  out of  5
rating by Christine Fitzgerald
"Rebecca is a rock star! She was able to update multiple policies and provide new quotes all in a very timely and professional manner. Bruce and his office have a "gem" on their/our team!"
We responded:
"Christine, thank you for your wonderful review! We're glad to know that Rebecca was able to assist you efficiently and professionally. She truly is a valuable member of our team, and it's great to see her efforts recognized. Should you need any further assistance, our office is always here to help. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of Michael Acio

Michael Acio

October 9, 2024

5  out of  5
rating by Michael Acio
"Becky provides exceptional customer service and was able to provide logical rationale with adding another vehicle to my policy. She's friendly and attentive to the various questions I had. Very knowledgeable and responsive."
We responded:
"Thank you, Michael, for your wonderful review! I'm glad to hear that Becky provided you with exceptional customer service and clear explanations for adding another auto to your policy. Her friendliness and attentiveness are truly valued qualities in our team. We're grateful for your feedback and are always here to assist with any future needs or questions. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of Gima Olesky

Gima Olesky

October 5, 2024

5  out of  5
rating by Gima Olesky
"Becky is a true professional. She patiently listened to our concern and found areas in our policy that could be improved and tailored to our needs. She is extremely knowledgeable and a valuable asset to ur agency. Thank you, Becky, for all ur help. From: Gerry and Gima Olesky."
We responded:
"Thank you, Gerry and Gima, for your wonderful review! I'm glad Becky could assist you so effectively. Her professionalism and knowledge truly make her an invaluable part of our team. We're grateful for your trust and are always here to help with any future needs. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of CC W

CC W

September 30, 2024

5  out of  5
rating by CC W
"Friendly and professional staff. Thank you for your great service!"
We responded:
"Thank you, CC, for your kind words! I'm glad you found our staff friendly and professional. We truly appreciate your feedback and are always here to provide great service. If you need any further assistance, don't hesitate to reach out. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of Pete Borum

Pete Borum

September 13, 2024

5  out of  5
rating by Pete Borum
"Rebecca was a tremendous help when getting our cars insured."
We responded:
"Rebecca is a valued member of our team, and I'm happy she could assist you with insuring your cars. Your positive feedback means a lot to us. If you need anything else in the future, don't hesitate to reach out! - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of Spencer Eyman

Spencer Eyman

September 10, 2024

5  out of  5
rating by Spencer Eyman
"I had an excellent experience with Bruce Hofbauer's State Farm Insurance. I used them for business insurance for multiple years and even filed a claim with no hassles at all. I was not able to renew my insurance with them when my business moved locations (to no fault of their own) and Rebecca went above and beyond to give me referrals for other companies that could insure me. She even helped me through some of the process. Exceptional customer service, highly recommend!"
We responded:
"Spencer, thank you for your kind words and for sharing your experience with our office. I'm glad to hear that you were satisfied with our business insurance services over the years and that your claim process was hassle-free. Rebecca is indeed a valuable part of our team, and I'm happy she could assist you with referrals and support during your transition. We appreciate your recommendation and are here for any future insurance needs you may have. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of Ravi Iyer

Ravi Iyer

August 24, 2024

5  out of  5
rating by Ravi Iyer
"I was assisted promptly by Rebecca. We wanted to add our teen to the insurance. She guided me promptly with the options and costs. She also went one step further to 'optimize' my plan to make it cost effective and answered some key questions. Thanks Rebecca."
We responded:
"Ravi, thank you for your 5-star review! I'm glad Rebecca could assist you promptly and provide cost-effective options for adding your teen to the insurance. It's great to know she answered your key questions and optimized your plan. We appreciate your feedback and look forward to assisting you with any future needs. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
Profile photo of Jennifer Attiq

Jennifer Attiq

August 23, 2024

5  out of  5
rating by Jennifer Attiq
"Rebecca (Becky) is absolutely amazing! Becky’s kindness, professionalism, and ability to problem solve are unmatched! She genuinely cares and is wonderful with following up; willing and ready to answer and resolve any issues or concerns you may have. She is exceptional! Thank you Becky! Thank you Bruce Hofbauer!"
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Becky provided you with such exceptional service. Her kindness, professionalism, and problem-solving skills are truly valuable to our team. We're grateful for your appreciation and are always here to assist with any future needs. - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"