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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise Spring

Denise Spring

December 31, 2025

5  out of  5
rating by Denise Spring
"Becky is so helpful everytime I have a question, she responds right away and answers them all. She is always a pleasure to talk to! My family and I have been with Bruce’s office for over 25 years and I really appreciate all their support through accidents, kid’s driving, home insurance, etc. Thank you all for helping my family all these years!!!"
We responded:
"Hi Denise! Thanks so much for the wonderful review! I'm glad Becky has been so helpful and responsive to your questions. She's a valuable part of our team, and it's great to know she's making your experience a pleasure. If you ever need anything else, we're here for you! - Bruce Hofbauer - State Farm Insurance Agent, San Diego, CA"
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Rongtian Yue

December 23, 2025

5  out of  5
rating by Rongtian Yue
"Absolutely wonderful experience with Katie today getting a quote for auto coverage. She was knowledgeable and very nice. This place is ran very well!"
We responded:
"Thank you, Rongtian, for your fantastic feedback! I'm delighted to hear about your positive experience with Katie. Our team is committed to providing excellent service, and it's great to know we're meeting that goal. If you have any more questions or need further assistance, feel free to reach out!"
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Carlos Torres

December 19, 2025

5  out of  5
rating by Carlos Torres
"Travis Gomez is the best agent!! Ask for him"
We responded:
"Carlos, thank you for your fantastic review! I'm happy to hear that Travis provided you with such great service. If you ever need anything else, feel free to reach out!"
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Karina Mondragon

December 19, 2025

5  out of  5
rating by Karina Mondragon
"We've been working with Bruce and his team for a couple years now and they are fantastic with our commercial auto policies! They are always incredibly quick to respond and always ready to help when we need it. Special shoutout to Jacob B. he has been great in the time we've worked with him."
We responded:
"Thank you, Karina! I'm happy to hear that you've had such a positive experience with our team over the years. It's wonderful to know that Jacob B. has been a great help with your policies. We're always here to assist you whenever you need us. Thanks for choosing us!"
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Richard Ellis

December 10, 2025

5  out of  5
rating by Richard Ellis
"I have been with Bruce and State Farm for a long time. Bruce and his team (Trevor and Becky) have always provided top notch service. I recommend them for all of your insurance needs."
We responded:
"Thank you, Richard! I'm happy to hear that you've had such a positive experience with our team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Darrien Lionheart

December 9, 2025

5  out of  5
rating by Darrien Lionheart
"Travis was amazing, very insightful and knowledgeable."
We responded:
"Thank you, Darrien! I'm happy to hear that Travis provided such insightful and knowledgeable service. Our team is dedicated to offering the best support possible. If you have any more questions or need assistance, feel free to reach out!"
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Michael T Bui

December 8, 2025

5  out of  5
rating by Michael T Bui
"Bruce was a wonderful agent. He's extremely knowledgeable of his profession. Bruce was very patient and kind. He answered all my questions clearly. Great, kind and friendly guy also FUNNY!!?"
We responded:
"Thank you, Michael! I'm glad you appreciated my expertise and friendly demeanor. It's wonderful to know I was able to answer all your questions with clarity and a touch of humor. If you ever need anything else, feel free to reach out!"
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Cuca Martinez

December 8, 2025

5  out of  5
rating by Cuca Martinez
"We’re very helpful."
We responded:
"Thank you, Cuca! I'm happy you found our team very helpful. We're always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Kambiz Ardjmand

December 5, 2025

5  out of  5
rating by Kambiz Ardjmand
"I have been with Bruce and his team for many years and I have always been well taken care of and very satisfied with their service."
We responded:
"Thank you, Kambiz! I'm happy to know that you've been satisfied with the service from our team over the years. Your continued trust means a lot to us. If you ever need anything, feel free to reach out!"
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Sgt Ski RV Repair

December 2, 2025

5  out of  5
rating by Sgt Ski RV Repair
"Just switched from usaa and my insurance is literally half what it was. Travis is my agent and he did not push me into it at all. Simply made an offer. 3 months later I realized I'll never find a better deal than that so I called back and the offer was still available. I'm a veteran and will be breaking from usaa insurance for the first time in 15 years. Recommend to all. Also I am not a bot."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Travis provided you with an offer that met your needs without any pressure. It's great to know you're satisfied with the switch and found a deal that works for you. We appreciate your recommendation and your service. If you need anything else, feel free to reach out!"
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Yolanda Barragan

December 1, 2025

5  out of  5
rating by Yolanda Barragan
"They took care of my claim right away, thank you so much."
We responded:
"Thank you, Yolanda! I'm happy to hear that your claim was handled promptly. If you ever need anything else, feel free to reach out!"
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Yuliana SR

November 25, 2025

5  out of  5
rating by Yuliana SR
"Becky has been such an angel to me and my family, always making sure we get the best coverage and deals! I've been with state farm for a while and having family in multiple states and a combination of cars and homes can be overwhelming. She was the sweetest ever at explaining and getting me all things figured out! Thanks so much Becky!!"
We responded:
"Thank you, Yuliana, for your wonderful feedback! I'm delighted to hear that Becky has been so helpful to you and your family. Navigating coverage for multiple states and properties can indeed be complex, and I'm glad she could assist you with such care. If you ever need anything else, feel free to reach out!"
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Dalene Hood

November 21, 2025

5  out of  5
rating by Dalene Hood
"I am so grateful for the compassion shown to us by Suzanne. There are just now words to express the amount of care that was shown to us. She went above and beyond to assist our family in this most difficult season. The burden and stress that her compassion lifted from hour shoulders is truly remarkable. She is a remarkable person and an asset to the office of Bruce Hofbauer."
We responded:
"Thank you, Dalene! I'm truly happy to hear about the exceptional care Suzanne provided during such a challenging time for your family. Her dedication and compassion are indeed invaluable to our office. If there's anything more we can do for you, please don't hesitate to reach out."
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Ruby Walker

November 20, 2025

5  out of  5
rating by Ruby Walker
"Bruce, you are lucky to have Becky, she is so amazing! Thank you for the awesome customer service!!!"
We responded:
"Ruby, thank you for your wonderful feedback! I'm glad to hear that Becky provided you with amazing service. We appreciate your support and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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deann derrey

November 19, 2025

5  out of  5
rating by deann derrey
"Donna put in a lot of research and time into my situation that I’m so grateful for. Thank you Donna Deann D"
We responded:
"Thank you, Deann! I'm happy to hear that Donna's dedication and effort made a positive impact on your situation. Our team is committed to providing exceptional service, and your feedback means a lot. If there's anything else you need, feel free to reach out!"
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renee simmons

November 17, 2025

5  out of  5
rating by renee simmons
"I have been working with Donna for over 18 years her service is up up to over excellent. Renee"
We responded:
"Thank you, Renee! I'm delighted to hear about your positive experience with Donna over the years. We truly value your long-term relationship with our office. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Samuel Korotkikh

Samuel Korotkikh

November 15, 2025

5  out of  5
rating by Samuel Korotkikh
"Travis and Luis helped me get insurance for my car and my side-by-side. They were friendly, professional, and very easy to work with. The rates they found for me were better than all the other companies I checked. Overall, the whole process was simple and stress-free. I definitely recommend them to everyone."
We responded:
"Thank you, Samuel! I'm happy to hear that Travis and Luis made your experience with us smooth and stress-free. It's great to know they found competitive rates for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Gabriela Olejnik

November 13, 2025

5  out of  5
rating by Gabriela Olejnik
"Travis was so great. I am happy with the costumer service. I have my house and car insured. My prices are perfect, after the first year it was no raise. Surprisingly even lower. I highly recommend State Farm Insurance."
We responded:
"Thank you, Gabriela! I'm glad to hear that Travis provided you with excellent service and that you're satisfied with your insurance coverage and pricing. It's wonderful to know that your rates even decreased after the first year. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Kevin Jewell

Kevin Jewell

November 12, 2025

5  out of  5
rating by Kevin Jewell
"Rebecca Capps helped me a ton with my auto insurance and talked to me about the importance of having a personal permanent Life Insurance policy. Highly recommend her and the Bruce Hofbauer agency!"
We responded:
"Kevin, thank you for your fantastic review! I'm happy to hear that Rebecca was able to assist you with your insurance needs and provide valuable insights on life insurance. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Michael Levien

Michael Levien

November 10, 2025

5  out of  5
rating by Michael Levien
"I needed to switch insurance companies for my auto and renter's policies, and Katie was so incredibly helpful getting the job done. She answered all my questions, explained details I didn't understand, and worked with me to find coverage that worked with my needs and budget. I've never felt so confident shopping for insurance before. Thank you, Katie!"
We responded:
"Thank you, Michael! I'm happy to hear that Katie was able to assist you so effectively with your insurance needs. It's great to know you felt confident throughout the process. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Lee Heaston

Lee Heaston

November 7, 2025

5  out of  5
rating by Lee Heaston
"I spoke with Becky today about my policy price going up. She was incredibly helpful and kind. She was very, very empathetic about the price increase and checked everything she could to see if we could get the price back down. Unfortunately she was unable to but explained very thoroughly why the price jumped. Unfortunately she is the most competent person I have spoken to at this office. She also confirmed that they have record of me requesting ride share coverage multiple times and it was never added. I only selected State Farm because no one cheaper offered ride share coverage. From the very first call with the agent I voiced the request for the coverage as I drive for Lyft. I have spoken to other agents as when I dug deeper into my coverage found I didn’t have ride share, and still it was not added. Becky could see that in my record and was very apologetic and professional that it was never added. Unfortunately I can’t really afford the ride share coverage, as my normal policy is astronomical as is with a completely clean driving record and no at fault accidents in my lifetime, and it is not really necessary I have learned, so I will be likely changing companies. The 5 star review is for Becky, she was AMAZING and deserves recognition for her service. 5 stars would not be my rating for the company over all. (If this needs cross-referenced to adequately reward Becky for going above and beyond, this is not my legal name or email I have used with your company. My legal name begins with Lee and you may contact me on this google account if needed as Becky deserves whatever reward is applicable)"
We responded:
"Lee, thank you so much for taking the time to share your experience and for recognizing Becky’s outstanding service. We’re so glad to hear she was able to assist you with care, empathy, and thoroughness. She truly embodies the level of service we strive to provide every customer. We’re very sorry to hear about the issues you experienced regarding your rideshare coverage and policy changes. Your feedback is extremely valuable and will be used to ensure we improve our communication and follow-up processes moving forward. We appreciate your honesty and the opportunity to make things right. If you’d like, please reach out to our office directly at 858-679-2880 so we can review your account details and see if there’s anything further we can do to help. Thank you again for your kind words about Becky. We’ll be sure to share your recognition with her."
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sabir ali Khan

November 7, 2025

5  out of  5
rating by sabir ali Khan
"Travis helped me with my Auto Insurance quote. Very quick, clear and friendly. 10/10 for him. Hope his seniors appreciate his hard work."
We responded:
"Thank you, Sabir Ali Khan! I'm happy to hear that Travis provided you with quick and friendly service for your Insurance quote. We truly value his dedication and hard work. If you have any more questions or need further assistance, feel free to reach out!"
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Barbara McCurran

November 7, 2025

5  out of  5
rating by Barbara McCurran
"Travis was wonderful. He answered all my questions. He made the process most enjoyable."
We responded:
"Barbara, thank you for your fantastic review! I'm happy to hear that Travis was able to assist you and make the process enjoyable. Our team is always here to help with any other questions or needs you might have. Let us know if there's anything else we can do for you!"
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Marzieh Faghih

November 4, 2025

5  out of  5
rating by Marzieh Faghih
"I had a great experience working with Mr. Travis Gomez. He is a professional, patient, and detail-oriented insurance agent who truly values his customers and their time. I’m very happy that I got to know him and purchased my insurance through him. He always follows up carefully, explains everything clearly, and makes sure his clients get the best service possible. I’ve already recommended Mr. Gomez to my colleagues for their insurance needs and renewals because he’s a trustworthy professional who genuinely cares about his customers."
We responded:
"Thank you, Marzieh, for sharing your experience! I'm glad to hear that Travis provided such attentive and professional service. It's wonderful to know you feel confident recommending him to your colleagues. If you need any further assistance, feel free to reach out!"
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Teresa Loving

November 3, 2025

5  out of  5
rating by Teresa Loving
"Travis was the best for explaining what would be best for my small business insurance coverage! Thank you Travis for making the process seamless!"
We responded:
"Thank you, Teresa! I'm happy to hear that Travis was able to assist you with your small business insurance needs. We strive to make the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"